At Pulse Sport Gear, customer satisfaction is important to us. If you are not fully satisfied with your purchase, eligible items may be returned or exchanged according to the policy below.

Return Eligibility

Returns are accepted within 30 days of delivery. Items must be unused, unworn, unwashed, and returned in their original condition with all packaging, tags, and accessories included.

Exchanges

If you need a different size, style, or eligible product replacement, you may request an exchange within 30 days of delivery. Exchanges are subject to product availability.

Non-Returnable Items

The following items may not be eligible for return or exchange:

• Used or damaged products
• Items without original packaging or tags
• Personalized or customized products
• Final sale or clearance items
• Gift cards

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method.

Please allow several business days for your bank or payment provider to process and post the refund.

Return Shipping

Unless the product is defective, damaged, or incorrect due to our error, customers may be responsible for return shipping costs. Original shipping charges are generally non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact Pulse Sport Gear as soon as possible. Include your order details and clear photos of the item so our team can review the issue and provide an appropriate solution.

Exchange Shipping

For approved exchanges, replacement products will be shipped after the original item has been received and inspected. Additional shipping charges may apply depending on the circumstances.

How to Request a Return or Exchange

To request a return, refund, or exchange, contact Pulse Sport Gear with your order number, reason for the request, and any relevant photos.

Please do not send a return without receiving return instructions from our team.

Contact Us

If you have any questions about our Refund & Exchange Policy, please contact Pulse Sport Gear through the contact information available on our website.