Shipping Policy

At Pulse Sport Gear, we are committed to delivering your pickleball, padel, and sports gear safely and efficiently across the United States. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Standard shipping generally takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances outside our control.

Shipping Rates

Shipping charges are calculated at checkout based on your order size, weight, and delivery location. Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package until delivery.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Delayed Packages

If your package is delayed, lost, or shows as delivered but cannot be located, please contact us. We will assist you in reviewing the shipment with the carrier.

Damaged Packages

If your order arrives damaged, please contact us promptly and provide your order details along with clear photos of the damaged product and packaging so we can review the issue.